Effective Date: 20th July 2025
Last Updated: 20th July 2025
This site is operated by Lachlan Mackenzie of BitLach Strategies, a communications consultancy based in Melbourne, Australia. For the purposes of data protection law, I'm the "Data Controller" of information collected on this site. The address is bitlach.com, and you're on it right now.
As little as practically possible in order to operate. This may include:
Under GDPR, web services need a valid lawful basis for processing personal data. Any information collected here is done so under a Lawful Basis, such as Legitimate Interest (to respond to your inquiries, or for security, performance and service improvement), Performance of a Contract (to handle contact and billing details for clients), or Your Explicit Consent (for email subscriptions, which you can withdraw at any time).
Only for the purposes you'd reasonably expect, i.e. to:
We don't sell, trade, or otherwise transfer your personal information to third parties.
The only exceptions are with established Service Providers (for example, we may share information with trusted service providers who assist us in operating our website and conducting our business (such as AWS for hosting and email services), and to meet Legal Requirements (we may disclose information when required by law or to protect our rights, property, or safety).
I only retain data for as long as necessary.
Contact form submissions and email correspondence are retained for business purposes and deleted when no longer needed. Email subscriber information is retained until you unsubscribe or we discontinue the email service. Website analytics data and server logs are retained according to the policies of the respective service providers.
You have the right to:
To exercise any of these rights, please contact me at privacy@bitlach.com. You also have the right to lodge a complaint with a data protection supervisory authority.
Our website is hosted on Amazon Web Services (AWS) and uses ImprovMX and AWS Simple Email Service (SES) for email communications. I also use Google Workspace for cloud storage and productivity. These providers are contractually obligated to protect your data, and have their own privacy policies.
We may also use analytics services to understand website usage patterns. These services may place cookies on your device and collect information about your Browse behavior.
As we operate internationally and use cloud services including those based in the United States, your information may be transferred to and processed in countries other than your own. I make sure such transfers are lawful and your data is protected using recognized legal mechanisms, like Standard Contractual Clauses.
We use technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Our website and services are not intended for children under 16 years of age, and we don't knowingly collect personal information from children under 16.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Email: privacy@bitlach.com